We're feedback junkies.
We love to hear from you!
We believe the only way we are going to keep growing is to keep listening. Listening to what you like about us - or not. Where we hit a home run - and where we struck out. What we should do more of - and what we should stop. And we really love those strokes of brilliance when one of you has a great idea for us to implement!
We can always be reached via e-mail at Heidi@moonlightcreamery.com. Emails are answered personally, so it may take a day or two for us to get back to you, but we will.
We’re all over your favorite social media sites, so you can always reach us that way too.
If you prefer to kick it old school, we have a telephone. The number is 585.223.0880.
Moonlight Creamery World Headquarters is located at 36 West Avenue, near the Erie Canal in the historic village of Fairport, NY. Finding us the first time is a challenge, but we're easy to get to once you know where we are! Bonus - you can view the Fairport Lift Bridge from our store - featured in Ripley's Believe It or Not because there are no right angles and no two angles on the bridge are the same.
Parking is available on the street, in the "underground" Village Landing parking lot, or behind our building near the canal.